When you press the watch’s alarm button, up to 12 personal contacts will be alerted. These helpers can phone you on your watch, and you can talk to them thanks to the watch’s built-in microphone and speaker. They can also see your location on a map thanks to the SmartWatcher app. Helpers can download the app to their smartphone free of charge.
Choose the plan that suits your safety needs
(no need to decide now, you will select a plan after you receive your watch)
FRIENDS & FAMILY
FRIENDS & FAMILY PLUS
When you press the watch’s alarm button, your helpers will be called up on their phones (mobile or landline). Thanks to the watch’s built-in microphone and speaker, the helpers can talk with you in a group call and coordinate the help effort. They can also see your location on a map thanks to the SmartWatcher app.
PROFESSIONAL
When you press the watch alarm button you will be directly connected to our Swiss based emergency call centre where highly trained safety professionals will be ready to talk to you and arrange proper assistance 24 hours a day, every day of the year.
¹ Liechtenstein included.
² Covers 41 countries: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City State
* For emergency calls only. One test alarm per month is recommended. Includes receiving unlimited emergency calls on Swisscom mobile network in Switzerland and Liechtenstein. Furthermore includes up to 10 hours per month of data-usage with active alarms (updating watch geo-position via mobile data connection). Additional hours with active alarms will be charged at CHF 2.80 per hour. Stated monthly service fees are based on 12 months pre-payment. The pre-payment automatically renews for subsequent 12 months periods unless cancelled in accordance with our cancelation policy at latest 1 month before end of current period.
** For emergency calls only. One test alarm per month is recommended. Includes receiving up to 40 minutes of emergency calls per month while roaming on a non-Swiss network. Overages will be charged at CHF 0.80 per minute. Furthermore includes up to 10 hours per month of data-usage with active alarms (updating watch geo-position via mobile data connection). Additional hours with active alarms will be charged at CHF 2.80 per hour. Stated monthly service fees are based on 12 months pre-payment. The pre-payment automatically renews for subsequent 12 months periods unless cancelled in accordance with our cancelation policy at latest 1 month before end of current period.
*** Includes 120 mins of call time per year for calls from the SmartWatcher system to helpers’ landline or mobile phones is included. Multi-party calls consume minutes cumulatively. Calls from helpers to the watch do not consume the included minutes allowance. Overages are charged as follows:
CHF 0.10 per min to landlines in the European Economic Area (EEA) including Switzerland and Liechtenstein;
CHF 0.25 per min to Swiss mobile network operators (Swisscom, Salt, Sunrise) and most EEA mobile operators;
CHF 0.45 per min to Swiss mobile virtual network operators (e.g. UPC, Lebara) and certain EEA mobile operators; to other territories, please enquire.
The service is intended for safety related calls only. One test alert per month is recommended.
