Company update – COVID-19 situation

07:30 20 March in News

Dear valued customers and partners,

In this new and extraordinary COVID-19 situation, we are challenged to deal with it together as a community.

During this period, should you have questions or needs from us

  • Our Customer Service remains available during working days from 9am to 5pm. You can reach us by sending an email to or via phone at +41 43 508 46 92;
  • We are still delivering watches, handled in alignment with professional safety and quality guidelines. There could be minor delays due to the circumstances.

A special note for people using our watches

Our watches can especially be of support in a time of social distancing or quarantining because friends and family can call the watch and speak to the wearer at any time. A call placed to the watch wearer is a handy way of keeping in touch with loved ones and fighting the consequences of isolation. Read more here.

We expect to get through this better together by being kind and strong – and hope to play a valuable role by helping our customers stay connected virtually with friends and loved ones.