Choose the plan that suits your safety needs

(No need to decide now, you will select a plan after you receive your watch)

When you press the watch’s alarm button, up to 12 personal contacts are alerted by notifications to the free SmartWatcher® app. These helpers can talk to you via your watch’s built-in microphone and speaker and see your location on the app’s map.

Mobile Map SmartWatcher
  • FRIENDS & FAMILY PLUS

    Europe²
  • CHF20.-/Month*
    • Calls to helpers included
    • SIM card included
    • Cellular service included

  • Choose a watchKaufen

When you press the watch’s alarm button, your helpers will be called up on their phones (mobile or landline). Thanks to the watch’s built-in microphone and speaker, the helpers can talk with you in a group call and coordinate the help effort. They can also see your location on a map thanks to the SmartWatcher® app.

  • PROFESSIONAL

    Switzerland, LI, DE, AT, FR³
  • CHF30.-/Month*
    • Professional 24h tele-assistance
    • SIM card included
    • Cellular service included

  • Choose a watchJetzt kaufen

When you press the watch alarm button you will be directly connected to our Swiss based emergency call centre where highly trained safety professionals will be ready to talk to you and arrange proper assistance 24 hours a day, every day of the year.

Watch the videos to better understand how the plans differ from each other:

¹

¹

Europe-wide mobile coverage included for ESSENCE watches. For SENSE and CHRONO watches (with Swisscom SIM card) mobile coverage is limited to the Swisscom network in Switzerland and Liechtenstein. Europe-wide coverage is available for SENSE and CHRONO against an additional fee of CHF 5 per month. Europe-wide mobile coverage includes all EU countries (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom) as well as the EFTA countries (Iceland, Liechtenstein, Norway, Switzerland). The ESSENCE watch comes with an integrated roaming SIM card from Sweden that connects to the best available mobile network in the EU/EFTA countries. Emergency calls received on the watch is free. Depending on the mobile/fixed network subscription of the helpers, they can call the clock free of charge at any time. Please contact your provider directly, who can inform you if there are any charges. For emergency calls only. One test alarm per month is recommended.

²

² Europe-wide mobile coverage included for ESSENCE watches. For SENSE and CHRONO watches (with Swisscom SIM card) mobile coverage is limited to the Swisscom network in Switzerland and Liechtenstein. Europe-wide coverage is available for SENSE and CHRONO against an additional fee of CHF 5 per month. Europe-wide mobile coverage includes all EU countries (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom) as well as the EFTA countries (Iceland, Liechtenstein, Norway, Switzerland). The ESSENCE watch comes with an integrated roaming SIM card from Sweden that connects to the best available mobile network in the EU/EFTA countries. 120 minutes call time per year for calls from the Smartwatcher system to landline or mobile phones of helpers are included. Multiparty calls consume minutes cumulatively. Calls from helpers to the watch do not consume included minutes. Surpluses are calculated as follows: CHF 0.10 per minute for the fixed network, CHF 0.25 for mobile operators in the EU/EFTA (CHF 0.45 for special MVNO operators, e.g. UPC, Lebara); for other areas please contact us. Use only for emergency calls. One test alarm per month is recommended.

³

³ For ESSENCE watches, the emergency call service is available in Switzerland, Liechtenstein, Germany, Austria and France. For SENSE and CHRONO watches, the emergency call service is available in Switzerland and Liechtenstein, and in Germany, Austria and France it is available against an additional fee of CHF 5 per month.

*

* The special promotional fee is based on 12 months pre-payment. The pre-payment automatically renews for subsequent 12 months periods at standard prices unless cancelled in accordance with our cancelation policy at latest 1 month before end of current period. After the 12 months it is possible to keep the special promotional price by making a 24 months pre-payment.